Refund Policy

What may be returned

We accept defective returns and eligible non-defective returns, and we accept exchange requests. This program concerns new merchandise. For a non-defective item, including a change of preference, the goods must remain new, unused, and in original condition. Damaged, defective, incorrect, missing-content, or materially misdescribed orders can be reported for review. Your non-waivable consumer rights are preserved.

Apply before mailing

Contact dahmavinesh95@gmail.com within 30 calendar days after delivery. Provide the order number, checkout email, reason, and photographs or video if the item has a problem. Keep all parts and packaging. Wait for approval before sending a return; the approval supplies the correct destination and mailing directions. Our correspondence address is not automatically a returns warehouse.

Label and resolution

A free prepaid return label is included in the package. Following approval, use that enclosed label and the confirmed directions for the mailed return; contact us if it is missing. There is no restocking fee. Exchanges depend on approval and available stock. We process and initiate an approved refund to the original payment method within 10 days; the bank or provider may need further time to post the credit.