Payment Policy

Checkout and authorization

Amounts are shown in USD. The live checkout displays the payment methods available for an order. We begin fulfillment only when payment is successfully authorized; a provider may approve, review, decline, or ask for additional verification.

Billing and pending charges

Please provide accurate billing information. A bank may display a temporary authorization hold even if a purchase is not completed; the issuer controls release of that hold. We do not request full card numbers or security codes by ordinary message.

Help and refunds

The issuing institution is usually best placed to explain a decline or pending amount. For an order-specific question, use Contact Us. We process and initiate an approved original-method refund within 10 days, while posting by the payment provider may take longer.